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FAQ's
Get cash for your devices quickly and hassle-free.
1. What types of electronics do you buy?
We buy a wide range of electronics including smartphones, laptops, tablets, graphic cards, gaming consoles, cameras, smartwatches, and more. If you’re unsure whether your item qualifies, feel free to contact us.
2. How do I sell my electronics to your company?
Selling your electronics to us is simple! Just follow these steps:
– Visit our website and select the product you wish to sell.
– Answer a few questions about the item’s condition.
– Get an instant quote or contact us for more information
– Ship your item to us for free or schedule a pickup.
– Once we receive and inspect your item, we’ll send payment through your preferred method.
3. How do you determine the value of my electronics?
We assess the value of your electronics based on factors like the model, condition, age, and market demand. Our pricing is transparent, and we strive to offer competitive rates for your items.
4. What condition does my electronics item need to be in?
We accept items in various conditions—working, non-working, or damaged. However, the better the condition, the higher the payout. Be sure to accurately describe your item to receive a fair offer.
5. Is shipping really free?
Yes! We offer free shipping on all items you sell to us. We will provide you with a pre-paid shipping label or arrange a pickup if necessary.
6. How quickly will I get paid?
Once we receive and inspect your electronics, we aim to process payments within 1-3 business days. Payments can be made via PayPal or Zelle, depending on your preference.
7. Can I sell multiple items at once?
Absolutely! You can sell as many items as you’d like in one transaction. Just select all the products you want to sell on our website and complete the process.
8. What if my item doesn’t meet the quoted value after inspection?
In rare cases, the item might not match the condition described. If this happens, we’ll contact you with a revised offer. You can choose to accept the new offer or have your item returned at no cost.
9. Do you buy items that are not working?
Yes! We buy non-working electronics as well. We’ll evaluate the extent of the damage and provide a fair offer based on the repairability and demand for parts.
10. How can I contact customer support?
You can reach our customer support team via email at info@weoffervalue.com
11. What happens if my item is lost or damaged in transit?
It is your responsibility to make sure that you pack and ship the items securely. If you ship using our prepaid shipping labels, all packages are insured up to $100.
12. Can I cancel my sale after I’ve shipped my item?
Still have questions?
Reach out using the information below and one of our representatives would be more than happy to help!
- Hollywood, Florida 33021
- info@weoffervalue.com